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Are you looking for Zoho Support from a Zoho Certified Consultant?.

Look No Further than the A2Z Zoho Support Team

Zoho Certified UK CRM Consultant / Are you looking for Zoho Support from a Zoho Certified Consultant?

At A2Z Cloud we are out-and-out Zoho Certified Zoholics! We are uniquely placed to offer dedicated Zoho Support and product training…and more besides!

That means if you have a question or need help fast, the chances are we know exactly what you are trying to do.  As Zoho Certified Consultants we are adept at providing everything you need from online and in-house training and support packages to migration from one platform to another and bespoke customisation of Zoho Apps. In fact, we cover every aspect of Zoho implementation and support for any kind of business, large or small. Prices start from as little as £50 per hour for support or £800 for a full consultancy day including a written report of our findings. Please contact us directly for further information or use the form at the bottom of the page.

Why You Should Choose Us to Help You With Zoho

How Ian Wenig, Zoho’s Senior Vice President thinks you will benefit from working with us…

ian wenig zoho testimonialLucy Beck (A2Z Clouds’ MD) is a true entrepreneur and Zoholic with tenacity and commitment to succeed. A passionate advocate of Zoho with business and technical acumen in equal measure, she is not afraid of giving a straight-talking opinion respected by customers and the wider Zoho partner network. She has built an exceptionally strong team at A2Z Cloud, fully committed to delivering first class Zoho based solutions, ideal qualities we want in a partner.

Ian Bruce, Senior Vice President, Zoho Corp

What We Do So Well

Process and Requirements Capture

Fact – to be successful, you need your users to use the system. That means your Zoho system needs make their working lives easier. As a result managers get reports, graphical dashboards, alerts and KPIs while the entire organisation realises the benefits of automation.

We recommend that every project starts with a workshop during which we aim to help you gain insight into your needs, and build consensus on the business objectives for your Zoho system. By running a workshop, you get a sense of what is important to stakeholders and users. There is no right or wrong way to do something, but ultimately you need to find what is going to work for your team. At A2Z Cloud we believe if we can get you to see the problem in the form of a process map or document, it becomes much easier to see how the solution can be configured.

Design and implement

At A2Z Cloud we have a flexible delivery model to meet your needs. This covers everything from customising fields, configuring security based on Zoho roles and profiles, to making sure the reports enable management to measure, track, and report on key metrics, allowing them to make the right decisions to grow the company.

Choose the approach that suits you:

  • A2Z Cloud work as part of your team, so once deployed your staff fully understand how and why Zoho was configured in a particular way.
  • A2Z Cloud operate in a supporting mode so your team do the work but we guide you using our in-depth experience and knowledge of the Zoho platform.
  • A2Z Cloud take 100% responsibility for the delivery, with input from your team at predefined milestones to ensure we are delivering against your expectations.

None of the above suit?   We are open to suggestions so don’t be shy – share your idea !

Data Migration

Cleansing and maintenance: We’ll help you move data from your previous system(s) into Zoho. Also, over time, it’s easy to let a system become “messy”.  A2Z Cloud can help you put the processes in place to ensure your data starts clean and continues to stay that way.

System Configuration

This is a good example of where we can save you a great deal of time. Let us do the work to determine if you require a custom field or not, whether it should be a look-up or text area field, a picklist or multi-picklist field, etc. We design the system with your processes and users in mind as well as your business intelligence and reporting requirements.

Training

Our Zoho training includes so much more than just training sessions. Every CRM is different so we start off with evaluating and documenting your current processes. This is necessary before launching into the training. When we’re ready to deliver our expert help – usually in person to start with, we will arrange a training day with your key users, at a location to suit you. This can be followed up with bite-sized regular training sessions delivered live online. We can also offer one-on-one calls to support employees who need individualised attention. The result is your team comes away with the knowledge necessary to optimise their use of your Zoho system.

On-going support from the UK

We offer a wide range of support packages to suit all needs and budgets. Please contact the A2Z Cloud team for further information.

CRM Healthcheck

A2Z Cloud can help you evaluate the effectiveness and performance of your existing CRM, regardless of the CRM system you use. Or if you are not already using an automated application, we can offer you free advice on the best way to move your business processes forward. Get your free Healthcheck today!

Migration services from other CRMs

We can help you to smoothly migrate from another CRM system to Zoho with minimal disruption to your business. Please contact the A2Z Cloud team for further information.

Integration with other systems

To give you examples of the level of development we get involved with, we are currently developing our own integration to GoCardless.com, Xero – the accountancy package, Sign-Up.to the UK’s leading marketing automation platform and Synety for VOIP. Please contact the A2Z Cloud team to see how we can help develop and integrate a system that works for your specific back end system.

Business Intelligence/Analytics

What good is a system if you don’t know how to report from it? We’ll help you convert all that data into reports and dashboards that form meaningful business intelligence to help you make informed decisions. If you know what your Key Performance Indicators (KPIs) are we can build them into dynamic dashboards that allow a quick and central point of reference – visible to those with appropriate permission. If you don’t know what your KPIs are perhaps we can help you work them out?




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Lead Source

Our trainer was so easy to talk to and her teaching methods were very simple and easy to follow. As Zoho 'newbies' this helped us to brainstorm together and learn how to make the best use of Zoho for our business.
Olivia Gilbert, Quay Asset Management
A2Z Cloud seamlessly took control of delivering web forms to capture data from our website and integrate it with our CRM. It has given us the systems and the confidence that we were looking for to help us manage our business opportunities more quickly and professionally.
Lawyer Supported Mediation.com
The team at A2Z Cloud were incredibly knowledgeable and responsive to my business needs, not just creating a system that works for me in the immediate sense but building something bespoke that can organically move with me through the lifetime of my business.
Robert Redfern, Naturally Healthy Publications
Working with A2Z Cloud has been an invaluable experience. The team at A2Z Cloud are experts in their field and have a wealth of knowledge about Zoho products. Thank you A2Z Cloud.
Paula Atherill, Creative Analysis
Each member of the A2Z Cloud team are unique, and bring their huge amount of experience and professionalism to their work, but more than that, they bring passion and a caring for the solution to be the best it can be within the parameters and deadlines they may be working to.
Eileen Murphy, Informed Training
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