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Q: ‘I can’t orchestrate and control a compelling customer experience across multiple channels, from a single dashboard with one price tag, can I’?

A: With Zoho CRM Plus you absolutely can!

Getting ahead and staying ahead in business these days means so much more than selling more products and closing more deals – the landscape is too competitive for that to be your only benchmark for success in business.

In a world where people are not beating a path to your product, service or brand, the quality of the post-sale experience should matter hugely to those responsible for maintaining the sales and marketing funnel. Whilst your ambition and aptitude for gaining new business is wonderful, it’s retaining and delighting those customers that will help you sleep easy at night.

zoho crm plus

Entire bundle of anywhere, anytime, any device
Business Apps
for Only $50 per user per month

Follow the customer journey and stay connected

Optimising your Customer Experience Management (CXM), requires you to seamlessly manage every touch point a customer has – from initial brand awareness, through to purchase and then post-sale, service delivery and support. The operational strategy of combining all facets of the business that touch the customer, is a broad task.

Address the 3 C’s of successful CXM

Affecting the 3 C’s (Customer, Content and Control), in todays multi-channel, multi-language, multi-device, socially wired market places and communities has traditionally required a range of disparate Content Management Systems (CMS). For example, WordPress to manage your website content, Mailchimp to manage your email marketing, Hootsuite to manage your social marketing, and a CRM (Customer Relationship Management) system to manage your customers and prospects.

These are all great tools that when combined will help you manage your 3 C’s but from distant unconnected quarters of your organisations universe – making the whole business of viewing your relationships with your end-users and assessing your Returns on Investment (ROI’s) a logistical nightmare and a strain on your resources. (Basically the left hand doesn’t know what the right hand is doing!)

Enable a customer-centric philosophy and effect it in a one channel view

When we think about good practice of understanding our customers, we talk about getting a single view of the customer. Zoho CRM Plus allows you to bring together the right content to that audience, consistently, as the visitor flits between your email marketing, your desktop website, browsing your support pages, and onto Facebook or Twitter.

The Zoho CRM Plus bundle will provide you with all the tools you need to deliver a holistic
controllable 360° view of your business, your customers and your competitors.


Entire bundle of anywhere, anytime, any device
Business Apps
for Only $50 per user per month

Zoho CRM

Manage your sales, marketing, customer support, and inventory in a single system

Zoho Support

Help desk software that keeps your customer support operation organised and efficient

Zoho Campaigns

Design, send & track email and social campaigns with this simple drag and drop interface

Zoho Survey

Zoho Survey is a perfect tool to collect data through customer satisfaction & customer feedback

Zoho Projects

Project planning and collaboration management software tool that helps get your projects done faster

Zoho Social

Build better relationships with your customers. Associate social profiles and engage customers from inside your CRM account

Sales IQ

Live chat software for your website and online store. Engage with your website visitors in real-time and close more sales

Zoho Reports

Powerful reporting and business intelligence, with an intuitive interface that enables in-depth analysis and easy reporting

Register your interest in Zoho CRM Plus with us now
and receive your in-depth copy of the range of functionality on offer!

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